Perennial Mortgage doesn't have a big office with
unnecessary support staff. And we don’t spend hundreds of dollars a month on
advertising and marketing to bring in customers. This allows us to keep our overhead down
so we can offer the most competitive rates and minimize our fees.
So how do we keep business coming through the door?
Word-of-mouth.
We are primarily a referral-based business. It’s likely that YOU
came to us because someone – your realtor, co-worker, friend or family member –
told you about us.
We generate referral business by being extremely knowledgeable
about mortgages and providing exceptional personalized service to our clients.
Because most of our business comes from referrals, we don’t have to spend time
marketing for business – WE SPEND OUR TIME SERVING YOU. We take the time to get to
know you so we can help you determine the best type of mortgage for your individual
situation.
YOU ARE THE KEY TO OUR CONTINUED SUCCESS. As a client, what you say
about us to others helps us thrive. If you are happy with your experience at
Perennial Mortgage, please tell your friends, family and co-workers about us. If not, tell
us! We want to know when there is a problem – even after the loan closes – so we
can correct it. We are always trying to improve on the loan process and our services. Our
goal is to make you a raving fan of Perennial Mortgage.
At Perennial Mortgage, our most important loan is your loan.
Because we want to be your lender for life, we’re honest with you, we offer the best
rates available, and we fully communicate with you throughout the entire mortgage process.
We will even attend closings with you to ensure your comfort and satisfaction.
We want you to feel good about doing business with a lender that specializes in helping
people buy homes. Our philosophy is to find the mortgage that’s right for you. We
want you to come to us when you’re ready to buy your next home. We want you to
refer your friends, family and co-workers to us!
